PRIVACY POLICY

Privacy Policy

SHRI SUNRISE SOLUTION LLP 


 Privacy Policy


1. Introduction

SHRI SUNRISE SOLUTION LLP ("SSS", "Company", "We", "Our", or "Us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect information when you use our website, HRMS portal, mobile applications, or any related services. By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

  • Personal Identifiers: Full Name, Date of Birth, Gender.

  • Contact Information: Mobile Number, Email Address, Residential Address.

  • Professional & Academic Data: Educational Qualifications, Employment History, Resume/CV.

  • Verification & Identity Data: Aadhaar (where legally permitted), PAN (where required), Police Verification Record (PVR).

  • Financial & Compliance Data: Bank Account Details (for salary processing), PF/ESI details, GST details (for business users).

  • Technical Data: Device Information, IP Address, Browser Information, Login History, Geo-location for attendance (where enabled).

3. Purpose of Data Collection

We use the collected information for the following operational purposes:

  • Candidate Verification & Police Verification (PVR) Processes.

  • Recruitment Services & Employer-Candidate Matching.

  • Payroll Processing & Attendance Management.

  • PF, ESI, and Statutory Compliance.

  • Salary Processing through Bank Transfers.

  • HRMS Automation & Customer Support.

  • Legal Compliance, Fraud Prevention, and Platform Security.

  • Internal Business Analytics.

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect user information against unauthorized access, loss, or misuse. However, please note that no internet-based system or data transmission method can guarantee absolute security.

5. Data Sharing

We do not sell personal information to third parties. We may share information only with:

  • Registered Employers on our platform matching your profile.

  • Government Authorities (where legally mandated).

  • Police Verification Agencies and Compliance Partners.

  • Payroll, Statutory, and Banking Partners.

  • Authorized Technology Service Providers.

6. User Responsibilities

Users agree to provide accurate, current, and truthful information. The submission of forged, misleading, or fraudulent documents may lead to immediate account suspension, service termination, and appropriate legal action.

7. Cookies

Our platform may use cookies and similar tracking technologies to improve user experience, maintain secure login sessions, analyze web traffic, and enhance platform security.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal and statutory obligations, resolve disputes, and enforce our corporate agreements.

9. User Rights

Subject to applicable local laws, users may request:

  • Access to their personal information stored in our database.

  • Correction or amendment of inaccurate or incomplete information.

  • Account deactivation or withdrawal of consent (subject to legal and compliance retentions).

10. Third-Party Services

Our platform may contain links to third-party websites. We are not responsible for the privacy practices, terms, or content of those external websites.

11. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on our official website with an updated effective date.

12. Contact Us

For privacy or data-related inquiries, please contact our respective teams:

  • Website: https://shrisunrisesolution.com

  • Corporate/Employer Inquiries: shrisunrisesolutioncrm@gmail.com

  • Candidate/HR Support: shrisunrisesolutionhrms@gmail.com

  • Investor Relations: shriprotection@gmail.com

  • Helpdesk: +91-6307686094 / 0522-4633155

2. Terms & Conditions

SHRI SUNRISE SOLUTION LLP – Terms & Conditions

Effective Date: July 09, 2026

1. Acceptance of Terms

By accessing or using SHRI SUNRISE SOLUTION LLP's website, HRMS platform, mobile applications, or related services, you unconditionally agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our services immediately.

2. Description of Services

The Company provides a digital ecosystem encompassing:

  • Digital HRMS Solutions & Employee Portals.

  • Candidate Database Access & Employer Dashboards.

  • Police Verified Recruitment Services & Manpower Supply.

  • Payroll Outsourcing & Compliance Management.

  • Executive Placement & Job Board Features.

3. User Registration & Account Security

Users must provide accurate, complete, and current information during registration. You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities performed under your folder or account. The Company reserves the right to suspend or terminate accounts containing false or misleading information.

4. Employer Responsibilities

Employers utilizing our platform agree to:

  • Use the platform and candidate database strictly in compliance with applicable laws.

  • Maintain the confidentiality of shared candidate data.

  • Provide accurate job descriptions, compensation details, and work terms.

  • Comply with all applicable labor, employment, and anti-discrimination laws.

  • Make payments and clear invoices promptly as agreed under specific service contracts.

5. Candidate Responsibilities

Candidates utilizing our platform agree to:

  • Submit authentic documents, credentials, and work history.

  • Attend scheduled interviews honestly and professionaly.

  • Avoid any form of impersonation, misrepresentation, or fraudulent activity.

  • Maintain professional conduct while interacting with employers and platform staff.

6. Verification Systems

The Company utilizes identity checks, document verification, background screening, and Police Verification (PVR) systems. Verification outcomes are critical to our service models, and negative or fraudulent results may affect your eligibility to use certain services or result in permanent account termination.

7. Payments and Billing

All payments for memberships and services must be made in favor of "SHRI SUNRISE SOLUTION LLP" only.

  • Payments are collected on a 100?vance basis to ensure uninterrupted access to Paid Services.

  • The Company has not authorized any individual or external organization to collect payments via personal accounts, personal Western Union, or personal PayPal accounts. SSS LLP is not liable for transactions made to fraudulent third parties.

  • Applicable taxes, including GST, will be charged in accordance with prevailing laws.

8. Intellectual Property

All software, code, logos, trademarks, branding, website content, graphics, layouts, proprietary forms, and technology are the exclusive intellectual property of SHRI SUNRISE SOLUTION LLP unless otherwise stated. Unauthorized reproduction, distribution, scraping, or commercial exploitation is strictly prohibited.

9. Limitation of Liability

The platform operates on a "best effort" basis. To the maximum extent permitted by law, SHRI SUNRISE SOLUTION LLP shall not be liable for any indirect, incidental, special, or consequential losses, or damages arising out of your reliance on information posted by other users, platform downtime, technical faults, or breach of privacy due to unauthorized external means.

10. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these services shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh.

11. Amendments

The Company may modify these Terms & Conditions from time to time. Continued use of our services following the publication of revised terms constitutes your explicit acceptance of the updated terms.

3. Refund & Cancellation Policy

SHRI SUNRISE SOLUTION LLP – Refund & Cancellation Policy


1. General Policy Overview

SHRI SUNRISE SOLUTION LLP provides digital HRMS subscriptions, recruitment services, manpower deployment, verification services, payroll outsourcing, and compliance solutions. Because our verification and digital setup processes begin immediately upon transaction approval, refunds are strictly governed by this policy.

2. Non-Refundable Services

Once processing has commenced or an order has been placed, the payment made by the Member for the following services is strictly non-refundable, and no claims for refunds or chargebacks will be entertained due to changes in personal preferences or delays in external processing:

  • Police Verification (PVR) Fees

  • Candidate Registration & Profile Verification Fees

  • Resume Processing & Background Verification Charges

  • HRMS Activation & Employer Registration Charges

  • Digital Compliance Processing Fees & Documentation Charges

3. Subscription Plans

Employer and Candidate subscription plans become active immediately after successful payment gateway processing. Once activated, subscription fees are non-refundable for the active billing cycle. Customers may request the cancellation of future automatic renewals prior to the next billing date, but this does not entitle a refund for the current active period.

4. Duplicate Payments & Technical Errors

  • Duplicate Payments: If a customer is charged more than once due to a verified technical error or gateway glitch, the duplicate transaction amount will be fully refunded after administrative verification.

  • Failed Transactions: If a payment is successfully deducted from the user's account but the corresponding digital service fails to activate due to an internal system error, the Company will investigate and either activate the service manually or process an appropriate refund.


5. Service Disputes

The Member shall clear subscription fees or invoice demands even if a dispute regarding service delivery is raised. In the event that an internal audit decides the dispute in the Member's favor, the Company shall refund the verified excess amount to the Member free of interest. Late payments or failed invoice compliance will result in immediate termination of membership access.

6. Refund Processing Timeline

Where a refund is officially approved by our compliance desk:

  • Refunds will be reversed back exclusively to the original digital payment method used during the transaction.

  • The processing timeframe typically ranges between 7 to 15 business days, depending entirely on standard banking systems and clearance cycles.

7. Contact for Disputes

For any billing discrepancies, payment failures, or refund-related concerns, please contact our financial grievance desk with your Transaction ID, User ID, and payment receipts:

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